These Terms and Conditions govern your use of the 11f999 platform. By creating an account or placing a bet, you agree to everything written here. Please read carefully — it protects both you and us.
These Terms and Conditions apply to all users of the 11f999 platform, including the website at 11f999.net and the 11f999 mobile app. Using 11f999 in any way means you have read and accepted these terms in full. If you do not agree, please do not use the platform.
By accessing or using the 11f999 platform — whether through the website, the mobile app, or any other interface we provide — you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions. This agreement is legally binding between you and 11f999.
These terms apply to every interaction you have with 11f999, including browsing the site, creating an account, making a deposit, placing a bet, claiming a bonus, and withdrawing funds. If you are using 11f999 on behalf of another person, you confirm that you have the authority to bind that person to these terms.
11f999 reserves the right to update these Terms and Conditions at any time. When we make changes, we will update the date shown at the top of this page. Continued use of 11f999 after any update constitutes acceptance of the revised terms. We recommend checking this page periodically.
To use 11f999, you must meet all of the following eligibility requirements at all times:
If 11f999 discovers that a player does not meet these eligibility requirements, the account will be suspended immediately and any funds held may be forfeited pending investigation.
Each player may hold only one account on 11f999. Creating multiple accounts — whether under the same name, the same device, the same payment method, or the same IP address — is strictly prohibited and will result in all associated accounts being closed.
When you register with 11f999, you must provide accurate and complete information. This includes your real name, a valid email address, and a phone number that you own and control. You must not use false information, someone else's identity, or a temporary email address.
You are responsible for keeping your 11f999 account credentials secure. Do not share your password with anyone. If you believe your account has been accessed without your permission, contact 11f999 support immediately at [email protected]. 11f999 is not liable for losses resulting from unauthorised access caused by your failure to protect your login details.
11f999 may require identity verification at any point. This is standard practice for licensed gaming platforms and helps protect both players and the platform from fraud. Failure to complete verification when requested may result in account restrictions or closure.
11f999 supports deposits and withdrawals via bKash, Nagad, and Rocket. These are the only payment methods currently accepted. We do not accept cash, bank transfers, or international payment cards at this time.
The minimum deposit on 11f999 is ৳10. There is no maximum deposit limit, though 11f999 reserves the right to apply limits to individual accounts where necessary for compliance or security reasons.
Withdrawals are processed to the same payment method used for the most recent deposit. You cannot withdraw to a different account or a different person's mobile wallet. All funds must be withdrawn to an account registered in your own name.
All transactions on 11f999 are processed in Bangladeshi Taka (BDT). If your mobile wallet operates in a different currency, conversion rates applied by your wallet provider are outside 11f999's control.
Each game available on 11f999 — including Live Game, Cockfighting, Fortune Rabbit, Pool Rummy, Win Drop, Lucky Bingo, and all others — has its own specific rules. These rules are displayed within the game interface and form part of these Terms and Conditions by reference.
All game outcomes on 11f999 are determined by certified random number generation or by live event results, depending on the game type. 11f999 does not manipulate outcomes in favour of the platform or any player. Results are final once confirmed by the system.
If a technical error occurs during a game round — such as a disconnection, server fault, or display error — 11f999 will resolve the situation based on the actual game state recorded on our servers at the time of the error. In cases where the game state cannot be determined, the round may be voided and stakes returned to players.
11f999 offers bonuses and promotions from time to time. Each promotion has its own specific terms, including wagering requirements, eligible games, minimum deposit amounts, and expiry dates. These specific terms are published alongside each promotion and take precedence over these general Terms and Conditions where there is a conflict.
Bonus funds are separate from real money funds in your 11f999 account. Bonus funds must meet the applicable wagering requirement before they can be converted to withdrawable cash. Wagering requirements are calculated based on the bonus amount unless stated otherwise.
The following actions are strictly prohibited on 11f999. Engaging in any of these behaviours will result in immediate account suspension, forfeiture of funds, and may be reported to relevant authorities:
11f999 monitors all accounts for suspicious activity. If we detect behaviour that suggests fraud, collusion, or abuse, we will act immediately without prior notice.
11f999 is committed to promoting responsible gaming. We believe that gaming should be a form of entertainment and we take our obligations to player welfare seriously. The following tools are available to all 11f999 players through the account settings page:
If you feel that your gaming is becoming a problem, please use these tools or contact our support team at [email protected]. We will never pressure you to continue playing and we will always respect a request to close or restrict an account. For more information, visit our Responsible Gaming page.
11f999 collects and processes personal data in accordance with our Privacy Policy, which is available at /privacy-policy. By using 11f999, you consent to the collection and use of your data as described in that policy.
We collect information such as your name, contact details, payment information, and gameplay activity. This data is used to operate your account, process transactions, prevent fraud, and improve the 11f999 platform. We do not sell your personal data to third parties.
11f999 uses industry-standard encryption to protect your data in transit and at rest. However, no system is completely immune to security risks. You are responsible for keeping your own login credentials secure and for notifying us immediately if you suspect unauthorised access to your account.
11f999 provides the platform on an "as is" basis. While we work hard to keep the platform running smoothly and accurately, we cannot guarantee uninterrupted access or error-free operation at all times.
To the maximum extent permitted by applicable law, 11f999 shall not be liable for:
Nothing in these Terms and Conditions limits 11f999's liability for fraud, gross negligence, or any other liability that cannot be excluded under applicable law.
You may close your 11f999 account at any time by contacting our support team. Before closure, any remaining real money balance will be returned to your registered payment method, provided all verification requirements have been met and there are no outstanding issues with your account.
11f999 reserves the right to suspend or permanently close any account at any time, with or without prior notice, if we determine that:
Where an account is closed due to a breach of these terms, 11f999 reserves the right to withhold any funds in the account pending investigation. If the investigation confirms a breach, those funds may be forfeited.
11f999 may update these Terms and Conditions at any time. When we do, the updated version will be published on this page with a revised date. We may also notify registered players of significant changes via email or an in-platform notification.
It is your responsibility to review these terms periodically. Continued use of 11f999 after any changes have been published constitutes your acceptance of the updated terms. If you do not agree with a change, you should stop using 11f999 and contact us to close your account.
If you have any questions about these Terms and Conditions, or if you need to raise a concern about your account or a transaction, please contact the 11f999 support team:
We aim to respond to all enquiries within a few hours. For urgent account issues, live chat is the fastest way to reach us.
The 11f999 Terms and Conditions exist to create a fair, safe, and transparent environment for every player on the platform.
The rules around account registration and credential security are there to protect your funds and your identity. One account per player, real information only, and secure login practices keep 11f999 safe for everyone.
The deposit and withdrawal rules ensure that your money moves safely and predictably. bKash and Nagad payouts go to your own account, processing is fast, and there are no hidden fees on the 11f999 side.
Gameplay rules and the prohibition on bots and collusion protect the fairness of every game on 11f999. Certified random number generation means outcomes are genuinely unpredictable and cannot be manipulated.
Bonus terms are published clearly alongside every promotion. Wagering requirements, eligible games, and expiry dates are always stated upfront so you know exactly what you're agreeing to before you claim.
The responsible gaming section of these terms reflects 11f999's genuine commitment to player welfare. Deposit limits, session reminders, and self-exclusion tools are built into the platform and available to every player.
Your personal data is handled in line with our Privacy Policy. We use encryption, access controls, and strict data handling practices to keep your information secure and never sell it to third parties.